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Troubleshooting

Errors and recovery

Resolve the cause before retrying.

A failed response should retain its error and attempted model. Check Settings → Agents for connection health, and Usage for account or provider limits.

  1. For expired credentials, reconnect the affected provider.
  2. For a quota limit, wait for its reset or explicitly choose another available model.
  3. For interrupted external actions, inspect the recorded outcome before retrying to avoid a duplicate effect.
  4. For an update blocked by active work, open Sessions and finish or stop the relevant work.

If the issue remains, contact support with your app version, reproduction steps, and a redacted diagnostic report.

Need help? Contact Velora support →