Support and feedback
Tell us what happened.
Ask a usage question, report a bug, or explain a workflow Velora should handle better. Helpful reports include enough context for someone else to reproduce the issue.
What to include
- EnvironmentmacOS or Windows version, device architecture, and Velora version.
- Steps to reproduceThe smallest sequence that causes the problem, plus what you expected and what happened.
- Useful evidenceA screenshot, short recording, error message, or exported log package with sensitive information removed.
- Feature contextThe job you were trying to finish and why the current workflow did not meet it.
Before attaching logs
Review them and remove API keys, passwords, private prompts, customer data, and anything else you do not want to share.
Contact Velora